Frequently asked questions · Mississauga-based
Vending Machine FAQ: Cost, Contracts and Installation
Everything you need to know about our vending machines, our service process and how we make workplace vending simple and reliable. If your question isn’t here, call us and ask.
- No costMachines, installation, restocking and service
- No long-term contractsBuilt on service, not contracts
- 80 or moreEmployees or regular customers, as a guide
Before you call
Quick answers for the person who decides
If you run a plant, a warehouse, a distribution centre, a dealership or a condominium building, start with the three big questions: what it costs, what you have to sign and whether your location is big enough. The short answers: it costs your business nothing, there is no long-term contract, and we typically recommend at least 80 employees or regular customers.
The rest is below. For the full picture of how placement works, see vending machine rental. To compare operators, see how to choose a vending machine company.
Questions
Vending machine questions and answers
What does it cost to have vending machines at our location?
Nothing. Regional Vending provides the machines, installation, restocking and service at no cost to your business, so you can offer snacks and drinks to your staff or customers without any upfront investment.
Do you rent or sell vending machines?
Neither. We place machines in private businesses, then restock and service them ourselves. If you were looking for a rental, this is how placement works.
Can we rent a vending machine for an event?
No. We don’t rent machines, for events or otherwise. We place machines at workplaces and look after them month after month.
Are we locked in if it doesn’t work out?
No. There is no contract to get out of. We would rather earn your business with reliable service than hold you to an agreement.
What does full-service vending include?
Installation, regular restocking, product rotation, maintenance and repairs. Our team monitors inventory and machine performance so everything stays stocked and running.
Is our location big enough for vending?
As a guide, we look for at least 80 employees or regular customers. If you’re close to that, call anyway: every location is different and we’re happy to evaluate your space. You can also put your own numbers into the calculator on our vending machine rental page.
What kinds of locations do you serve?
Manufacturing plants, distribution centres, industrial sites, car dealerships and condominium buildings. Our best accounts are factories and distribution centres with a few hundred people or more.
Do you place vending machines in condominium buildings?
Yes. Condominium buildings are one of the locations we serve. As with any location, we look at how many people will use the machines and evaluate the space before we recommend anything.
What products can you stock?
Snack machines may include chips, chocolate bars, cookies, granola bars and nuts. Drinks may include soft drinks, bottled and flavoured water, juice, iced tea, and energy and sports drinks. Refrigerated machines can include sandwiches, wraps, salads and yogurt. We adjust the selection based on what people at your location ask for.
Do you offer coffee machines?
Only at select locations. Our main machines are snack, cold beverage and refrigerated fresh food machines. If coffee matters at your site, mention it when you call.
How do people pay at the machines?
Many of our machines accept debit cards, credit cards and mobile wallets, which reduces the need for cash. More on cashless vending.
Who do we call if a machine breaks down?
Call or text the number on the machine’s service sticker, or call us at (905) 601-2874. If a machine needs service, our team repairs or replaces it. We also maintain our equipment regularly and monitor the machines to keep downtime low.
What if a machine takes someone’s money?
Every machine carries a service sticker with a phone number. Anyone who loses money in a machine, or finds one not working, can call or text that number and we’ll take care of it.
Do we need an electrical outlet ready?
No. Where a machine needs an electrical outlet, we install it at our own expense.
How long does installation take?
It depends on the location. Once we confirm the details of your space, our team handles delivery, installation and setup so everything is ready to use. Ask us about timing when you call.
Can you replace the vending machines we have now?
Yes. If you already have machines and want to replace or upgrade them, tell us when you call and we’ll recommend the right mix for your location.
Where do you provide service?
We are based at 1520 Trinity Dr, Mississauga, ON L5T 1N9. Most of our business is in Mississauga and Etobicoke, and we also serve Oakville, Milton and Burlington.
Who is behind Regional Vending?
Chris Allenby. Regional Vending is a Mississauga-based company with more than 40 years in the business. Read more about Regional Vending.
How do we get started?
Call (905) 601-2874 and tell us how many people work at or visit your location, what kind of workplace it is and which machines you have in mind. Here is what to have ready.
Still have a question?
Ask us about your location
Every location is different. Tell us about yours and we’ll recommend the right machines. Installation, restocking and service are included, at no cost to your business.